Customer service
Here you'll find frequently asked questions and their answers. You'll also find the contact form here. This way, we're happy to help you further!
Shipping
How is my order processed?
We work with a logistics partner, Carefulfilment. They pack your orders and deliver them to UPS.
What are the delivery costs?
- For orders under 89 euros, you pay 5.95 euros shipping costs.
- For orders over 89 euros, you get free shipping.
When will I receive my order?
You will receive your order within 2 business days
Will I receive a track & trace code?
Yes, you will! You'll receive it by email from our logistics partner Carefulfiment.
Returns
How do I return a package?
Contact us at lennert@marleysdoodle.shop or via the contact form. We will then provide you with all instructions.
Products
What can I do if the product I want is not available?
Contact us and tell us which product you would like. We will then make sure you receive it as soon as possible.